Top 8 Best Debt Counselling in Durban (2023)

If you are looking for the best debt counselling in Durban, you are in the right place. There are countless debt counselling companies in Durban and the surrounds and it’s not always easy to know which ones are good and which aren’t. We have done the homework for you and compiled a list of debt review companies in Durban that you can consult if you need assistance.

What is Debt Counselling

Debt counselling is a service that is offered by financial professionals to help over-indebted South Africans get out of debt. This is by enrolling them in what is known as debt review, which is a government mandated program that protects you from your creditors attaching your assets. In return, with the aid of debt counsellors, your debts are consolidated into one debt and negotiated to a lower rate that allows to be able to pay the debt.

Our list of best Debt Counselling in Durban

Debt Rescue

Debt Rescue Logo

 

 

 

Debt Rescue is one of the largest and most well-known debt counselling companies. The offer their services nationally and assist clients all throughout South Africa to get out of debt.

The company was founded in 2008 by CEO Neil Roets and has been helping clients become debt free for 15 years.

They are also one of the most trusted debt counselling firms in South Africa, frequently appearing on the news as correspondents and experts in the field of debt. Below is one of the videos of the CEO being interviewed on the national news.

They have overall positive reviews across Google, HelloPeter and Facebook.

They have an average score of 4.1 on google, from 242 reviews. This is good particularly for the debt review industry where score tend to vary wildly as debt review is not the most pleasant situation for most people.

Debt Rescue is one of the most trusted debt review companies in South Africa and one of your best choices to go with.

To get in touch with them, visit their website on the link below and filling the contact form and they will call you back.


National Debt Counsellors

 

 

 

 

Short Description

National Debt Counsellors is an accredited debt counselling company in Durban that is registered with the National Credit Regulator.They are one of the leading debt review consultants that help South Africans who are struggling to pay their bills. You can get a free, no-obligation evaluation of your financial status from their staff of debt counsellors, who are members of the National Credit Regulator.

They directly negotiate with your credit companies to lower your monthly finance repayments until you can restart regular payments or have paid off your debt.They have good ties with all of the main credit providers in South Africa, enabling them to negotiate the most advantageous payment arrangement to meet your financial needs and guarantee the protection of your assets, such as your home and vehicle.They have a reputation for offering great service, and their dedicated professional consultants are accessible to help you with any questions from Monday through Saturday.

Why are they good?

Your payments are lowered to a level you can actually afford. They offer quick asset and personal protection (including your house and car). They directly negotiate with your credit providers to end the intrusive phone calls. They have the power to bargain for reduced interest rates and longer repayment terms. Once you’re done, they will apply to have your credit report cleared.

What are their review scores

According to the testimonials on its website, the NDC appears to be doing a decent job in assisting their clients. Below are  reviews of some clients who have received assistance.

Raymond Naidoo

“I am very happy with the service that I have received from the NDC and yourself in particular.All my queries have been attended to and I have been advised well on matters …”

Craig Gopal

“I loved everything about NDC! They have assisted me in paying up my debts at an affordable monthly instalment. The service was great, but more importantly they have a fantastic team of experts who have assisted me every step of the way. Specifically, my consultant!! He was always everywhere making sure I was comfortable. He had such a passion for his job that it translated to pure excellence in his job!! Well done NDC for such a remarkable service. Thank you for your assistance. Highly recommend it!”

Kevin Bromfeild

“I received excellent service from the National Debt Counsellors, the consultant that assisted me ensured that I was updated throughout the entire debt review process. He informed me how long it will take me to pay off my accounts and how I can pay off my accounts over a shorter term and he assisted me with any queries or problems that I had”.


National Debt Smart

Short Description

National Debt Smart is a group of knowledgeable experts ready to help you through the process of escaping this predicament before it destroys you, the people around you, and your family. They have a great deal of experience helping people with everything from credit bureau elimination to credit improvement, and those who are drowning in debt may rely on us to find an appropriate solution through debt review or mediation with creditors.

The debt review or debt mediation is a fantastic choice to handle the situation of excessive debt. Consumers who are over indebted may be eligible to use the National Credit Act’s provision that permits them to go to court for debt restructuring if they owe more toward their debts at the end of the month than they are able to pay (while still covering all of their other essential expenses).

Why are they good?

Through debt assessment, National Debt Smart can help you bargain better terms.They step in when you have been garnished or placed under administration.They can also assist you if you have a judgment against you or a debt that is under prescribed conditions.

What are their review scores

NDS received extremely favorable feedback regarding the way they handled the needs of their clientele in their testimonial.

mapula monyela

“Words can never be enough to express my joy  from the service i received. A got a quick service that i never expected. Pinky Majola kept me updated. Imagine receiving such a good service in times of distress and hopelessness of being under debt review. My score moved from zero to 569. Keep it up NDS.”

Antonet Muzeze

“What i can say is that never die while there are people who can help you…my husband and i have been in debt review for more than 10years, then i met sis Pink on facebook that’s when our lives changed in less than 1yr we now have a house and car that we could’not afford or that they say we are not qualified to buy because of debt review…thank you NDS for a wonderful work keep up the good work”

Nomsa Nyali

Hi,I am Nomsa Nyali,I am here to publicly announce and proudly broadcast about my financial freedom.I have been surrounded by a bondage of debt judgement for so many years.My life was miserable.The bank loan applications were declining ndiphila ngoomatshonisa but today I am a decent lady,I can freely make bank loans due to the assistance I got from NDS.I salute the services of NDS.I give praise to Pinky Majola together with her team,they made it possible for me to regain my dignity back.Phambile with NDS phambile!


Pioneer Debt Solutions

 

 

 

Short Description

The goal of Pioneer Debt Solutions is to assist the growing number of people, like you, who have become completely in debt. They offer qualified debt counseling services that identify workable answers to your debt problems. Since they began doing business in 2011, they have assisted thousands of South Africans in becoming debt-free. With more than 50 000 happy customers, their track record is unquestionable.

For the past four years running, Pioneer Debt Solutions has been recognized as one of South Africa’s Top 5 debt review organizations. The company has spent the previous ten years assisting over-indebted South Africans reclaim their financial independence.

Why are they good?

They work with your credit providers to reduce your monthly payments and interest rate in order to guarantee that your debt repayment is within your means. After that, all you have to do is pay one low-cost monthly payment.

  • All your debts will be combined into one monthly instalment, simplifying the process of making debt repayments each month.
  • You will no longer get harassed by creditors
  • Your assets will be protected from being repossessed
  • An experienced debt counsellor will suggest ways of cutting costs and handling your money more effectively
  • You won’t pay more money than you can reasonably afford
  • Legal Protection
  • Peace of mind that all your debts will be paid
  • Healthy changes in the way you spend your money
  • The last step of the process is becoming debt free.

What are their review scores

Below is a heartfelt recommendation from the cherished clientele of Pioneer Debt Solutions regarding the insightful comments they received in helping their clients.

Mase Ndlovu

“The best debt review company who helped me during difficult times. Now I am able to save for my daughter’s future. Thank you Woza”

Thobe Ndlovu

“Thank you Pioneer for helping reach my financial goals. I am living a happy and debt free life”

Lindani Mngomezulu

“Best service. Keep it up,u guys change people’s life for the better❤”


Reed and Stanley

Short Description

Reed & Stanley has been assisting clients with their financial difficulties since 1962. Their lead consultant has worked for the company since 1982. Their company specializes in helping individuals and small businesses that are having financial challenges. When a person or small business entity is having financial troubles and faces threats such as the repossession of their home, vehicle, summons, a warrant of execution on their property, garnishee orders, etc., they have a number of choices at their disposal.You may rest easy knowing you are in good hands because they rigorously abide by the National Credit Act and are members of the Debt Counsellors Association of South Africa. To learn how we may assist you in taking that crucial first step toward returning to good health, get in touch with them right away.

Why are they good?

They provide a variety of options for you to eliminate your debt.

VOLUNTARY DISTRIBUTION

This is the oldest strategy for helping those who are having financial troubles. You can freely choose to have a debt consultant evaluate your financial circumstances, create a payment schedule, and speak with your creditors on your behalf to negotiate a shorter payment term.

ADMINISTRATION ORDER

This is a more traditional method of debt relief. It is for someone who is struggling to pay off debt that is smaller than R50 000 and who can only do so by making monthly payments that they can afford.It is an order issued by the Magistrate’s Court outlining various payments that must be made to the unpaid balance owed to one or more creditors. The payback of outstanding debt to creditors in manageable monthly installments is an illustration of a repayment plan.

The individual will be placed under an administration order if a court order is issued. This indicates that a trustee is chosen to make sure the person pays the sums owed in accordance with the order. It is one of the greatest ways to settle your debts and was formed in 1944.

DEBT REVIEW

In a debt review, a debt counselor evaluates your outstanding debt and sets in place a reorganized debt repayment plan.Your credit providers will be contacted to discuss interest rates and repayment schedules by the debt counselor. Debt review has the advantage of preventing the creditor from seizing your possessions. Credit agreements cannot be signed while your debt is being reviewed.In cases of severe over-indebtedness, debt review should be taken into account. The National Credit Act, which was put into effect in 2005, governs debt reviews.


Debt In

Short Description

In terms of innovative debt recovery solutions and qualified credit advising services, their goal is to become the service provider of choice for reputable lenders and providers of incidental credit across the entire nation.They create strategies and workflow specifically tailored to each client’s operating environment in partnership with their clients. Theirconcern is for your success. To ensure fulfillment of your plan and anticipated results, an experienced collections professional is engaged and managing your account.The foundation of all they do is their people. Teams are empowered to provide the best results by receiving regular account-specific training, continuous upskilling, calibration, and side-by-side mentoring.

Operating from a common communication platform, they ensure an omni-channel experience. As your brand ambassadors, they are stewards of your brand, ensuring each interaction with your clients is performed professionally, ethically, and consistently every time.The ability to swiftly customize our solutions and seamlessly integrate them into our clients’ back office systems and processes allows them to be extremely effective in our approach to debt collection and credit control functions. We provide both customized reporting and generic reporting that is taken directly from our systems.As an extension of their own teams, they collaborate with their clients and interact with our clients’ clients as either Debt-IN or as our client.

The ability to swiftly customize their solutions and seamlessly integrate them into our clients’ back office systems and processes allows them to be extremely effective in our approach to debt collection and credit control functions. They provide both customized reporting and generic reporting that is taken directly from our systems.As an extension of their own teams, they collaborate with their clients and interact with our clients’ clients as either Debt-IN or as our client.

At Debt-IN, quality assurance is not only a method, but also a core value. By focusing on “How much money?” as well as “How did we get that money?” through ongoing coaching interventions, we want to be the Best of the Best.Debt-IN has a Level 1 BBBEE verification rating and is registered with the Financial Services Board and the Debt Collections Council (030355/08).

Why are they good?

Businesses and entrepreneurs, financial institutions, municipalities, and telecommunications companies, to mention a few, can all benefit from their knowledge across a variety of industries and verticals.The goal of Debt-IN is to become a reputable large-scale credit provider’s and incidental credit providers’ preferred service provider for debt collection and related solutions. Additionally, Debt-IN wants to help its clients by providing solutions that are customized to meet their unique business needs and by upholding their unwavering commitment to service quality as their company expands.

  • Valuations
  • Assurance
  • Critical analyses and turnaround strategies
  • Customised debt recovery solutions
  • Customised credit control solutions
  • Utilisable service components

What are their review scores

Clients’ reactions to the company’s testimonial are divided; some believe the company took advantage of them, while others claim to have received assistance and are now debt-free.

Jagannath Chetty

“Great Service! Helped me become DEBT FREE!!!”

Angel Makhubu

“I do not understand the fees they add to the debt, especially interest, it’s not like I owe them. People who give this company 5 stars for customer service must be their employees because from my experience they take forever to respond to queries”.


Complete Debt Counselling (PTY) Ltd

Short Description

Complete Debt Counselling is headquartered in Durban on South Africa’s stunning east coast and serves the entire KZN region. Specialists in debt restructuring and consumer protection make up our devoted team.​Each year, they assist tens of thousands of clients in becoming debt-free. They not only help you live within your means and accumulate savings by negotiating terms with your creditors on your behalf, but they also provide you with straightforward tools and instruct you in useful habits. Absolute discretion is the top priority for us.With a total expertise of more than 23 years in the field, their team consists of four Wellness Consultants and three Debt Counselors that are registered with the NCR.

Why are they good?

They safeguard you against legal action, negotiate with your creditors on your behalf for lower monthly payments by cutting the interest, and reach a deal that guarantees that they receive regular payments from you while still allowing you to pay for your living needs. It benefits both parties.

They undertake an independent investigation into your financial situation and provide Credit Providers and the courts with recommendations regarding debt restructuring or even the suspension of “reckless” credit agreements.You might discover that you’re not actually “Over-Indebted” and that you qualify for “Debt Review,” in which case we’ll help you create a budget that will effectively help you pay off your debt each month.

What are their review scores

The organization provides 5 star performance when it comes to serving its customers, and the testimonials they receive are complimentary of the work they do and the professionalism that they exhibit.

Nosipho Dlamini

“excellent , service and friendly stuff, they always they their level best to assist you, thank you Complete Debt Counselling”

Sam Casten

“I highly recommend Complete Debt Counselling. Extremely knowledgeable counsellors and sensitive staff who really care about you”.


Diverse Debt Counsellors

Short Description

They have a solid track record as registered debt counselors. They have assisted countless individuals in beginning their path to a life free of debt, one that is less stressful and gives them more control over their financial destiny. Key members of their debt counsellor team hold positions like credit manager and assistant accountant and have years of expertise working in the accounting, banking, and financial advising sectors. We are confident that we have the knowledge and expertise necessary to get the finest outcomes for you, their esteemed client.

Why are they good?

Diverse Debt Counsellors strive to take every precaution to safeguard their cherished client. They are aware that there are frequently no ideal solutions to problems, but they strive to provide viable, practical solutions that are advantageous to you as the customer. They also make sure that you are aware of how the solution will best serve you. They have seen that many people are turned away by other debt counselors due to the inability to obtain a quick and simple resolution. They take satisfaction in assisting you rather than adding to your stress by making demands for payments you cannot make. Because sustainability is so important to the process, we have a success record that is more than 90%.

What are their review scores

One customer offered the DBT counsellor a five-star rating after being pleased with their professionalism and assistance.

Maxine Mathews

“Hi there. Trevor Armfield came to our aid when we needed it most. He is exceptionally professional and explains everything about the debt counseling process in detail. Us going under debt review has actually been a God send to us. Best decision we ever made. Trevor is constantly available for any queries and is always willing to help us. There should be no stigma attached to going under debt review, it’s purely circumstantial and can turn your life around for the better. Thank you to Trevor for everything.”


FAQs about Debt Counselling in Durban

Can I cancel my debt review contract?

Once you are under debt review, it is an official court judgement. To get out of debt review would require a legal process with lawyers and a judge granting a judgement that allows you to exit debt review

It is important to keep in mind that if you cancel your contract, your creditors may resume legal action against you and you will be responsible for repaying your debts in full.

Will my debts be forgiven if I enroll in debt review?

In some cases, debt review may result in a reduction or forgiveness of a portion of your debts. However, this will depend on the specific circumstances of your case and the negotiations with your creditors.

Can I still work with my bank while enrolled in debt review?

It is generally possible to continue working with your bank while enrolled in debt review. However, your bank may not provide you with additional credit while you are in the program.

Will my debt review contract be shared with my employer?

No, your debt review contract will not be shared with your employer. However, if you have a garnishee order in place, your employer will be required to deduct a portion of your salary to pay your debts.

Can I enroll in debt review if I am self-employed?

Yes, self-employed individuals can enroll in debt review. However, the process may be more complex, as self-employed individuals often have irregular income and may not have the same types of debts as those who are employed. It is important to discuss your specific situation with a debt review company to determine if debt review is a suitable option for you.

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